Contact us

Please contact us if you have any questions about our product, order or payment.

What are customer service hours?

Our team is available from Monday to Thursday from 7:00 a.m. to 5:00 p.m. and Friday from 7:00 a.m. to 2:00 p.m.. We will try to answer you and solve anything as quickly as possible.

Please note that our team is not available during holidays in the Community of Catalonia, but we will be happy to assist you the next business day.

Telephone: +34 936 654 803

Order Inquiries: contacto@pan-aleman.com

Collaborations: n.nakhwa@pan-aleman.com

Before writing to us!

Please send an email to our sales department with the following information:

  • Your full name
  • Country in which you are interested in selling
  • Amount of products you want to sell or distribute
  • Your contact details

Mail: n.nakhwa@pan-aleman.com

Once your order has shipped, you should receive an email with your tracking number. If you have not received it, please check your "spam" or "promotions" folder. You can also try searching for "proteink" in the search field in your inbox. If you still can't find it, please send us an email to contacto@pan-aleman.com

If any product is missing from your order or something arrived in poor condition, please complete the form and we will resolve it as quickly as possible.

Once your order has shipped, you should receive an email with your tracking number. If you have not received it, please check your "spam" or "promotions" folder. You can also try searching for "Gudslip" in the search field of your inbox. If you still can't find it, please send us an email to contacto@pan-aleman.com

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